Why I started Total Tech Support
After nearly a decade in the tech industry, I built Total Tech Support to offer something better. I had seen too many businesses left frustrated by rushed installs, confusing advice and reactive fixes instead of proper long-term solutions.
Total Tech Support exists to change that.
Based in Telford and supporting businesses across the UK, we provide practical, reliable IT support. From Wi-Fi and networking to Microsoft 365, backups, security and fully managed support, everything is designed to save time, reduce stress and keep systems running properly.
We treat every business as if it were our own. Whether it is resolving an ongoing issue or building out a complete office setup, our goal is simple: make your technology secure, efficient and easy to manage.
A growing team behind the brand
Total Tech Support is more than one person. James leads every project and stays your point of contact, but behind the brand is a network of trusted contractors and specialist partners.
When a job needs a particular skill, we bring in the right person rather than stretching to fit. It means we scale with the work, with the reach of a larger provider and the accountability of dealing with someone who knows your setup.
A closer look at how we work
Hear how we work with businesses day to day and the thinking behind our bespoke approach.
Let's keep your business moving
Tell us what you need and we will point you the right way. No jargon, no packages pushed to fit.
