IT support for business, across the UK

IT support that keeps you moving

From everyday helpdesk to full network, security and cloud projects, we look after the technology your business runs on. Built around how you actually work, never a package pushed to fit.

Help Desk
Cyber Security
Cloud Solutions
Networks & Wi-Fi
TTS Bot

Need IT help?

Click the bot for our Free IT Health Check, client help desk and remote support.

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Trusted by businesses across the UK

  • Clarkes Solicitors LLP
  • Anytime Storage Telford Ltd
  • James Evans Financial Services Ltd
  • Meeting Point Trust Ltd
  • The Travel Store Gnosall Ltd
  • Clarkes Solicitors LLP
  • Anytime Storage Telford Ltd
  • James Evans Financial Services Ltd
  • Meeting Point Trust Ltd
  • The Travel Store Gnosall Ltd
Free email security check

Is your business domain protected?

Check if criminals could pretend to send emails from your business. Enter your domain for a simple protection score and see whether anything needs attention.

Example result
4 /10

Email protection needs attention

Missing or weak records can make it easier for criminals to spoof your domain and impersonate your business.

What we do

Support for your business

Explore our core service offering below. If you're looking for something more specific, we'll create a bespoke solution tailored to your business.

Managed IT & Care Plans

Proactive support, monitoring and care plans that keep your systems running. Office setups, cloud and backup all looked after under one plan.

Microsoft 365

Email, Teams, SharePoint and OneDrive, set up properly and managed so your team stays productive wherever they work.

Wi-Fi & Networking

Reliable, secure networks for offices and large sites. We design out the dead zones and the bottlenecks before they cost you time.

CCTV, Alarms & Security

Professional security installs for business premises. Properly specified, properly fitted, and explained in plain English.

Website Hosting

Fast, secure hosting and domain management, looked after by the same team that already knows your setup.

Something more bespoke?

Most of what we do starts with a problem that does not fit a box. Tell us yours and we will build the solution around it.

Start a conversation ›
Why Total Tech Support

Bespoke solutions, no overselling

Most IT providers sell you a package, then make your business fit it. We work the other way round. We look at what you actually need, then build the support around it.

It is the thing clients mention most, and the reason they stay. Straight answers, fair pricing, and the same people who know your setup from one call to the next.

One point of contactTalk to the same team every time. We learn your business so you are not starting from scratch on every call.
Plain EnglishClear advice without the jargon or the upsell. You always know what you are paying for and why.
On-site or remoteQuick remote fixes when that is enough, boots on the ground when it is not.
A growing teamTrusted contractors and partners behind the brand, so we scale with the work, not against it.
Meet the team

Expert support, personally managed

As director, James Burrows is your primary point of contact from first conversation to delivery. When specialist skills are needed, he'll coordinate the right expertise to ensure your business gets the support it needs.

James Burrows, Director and Technical Specialist
James BurrowsDirector & Technical Specialist
Talk to the team
100+Clients supported
<24hAverage response time
4.9★Average review rating
10+ yrsIndustry experience
What clients say

Trusted by the businesses we look after

Pulled straight from our live Google reviews, kept up to date automatically.

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Get in touch

Tell us what you need

Call the office or send an enquiry and we will come back to you to talk through what your business needs.

Where we workBased in Telford, supporting businesses UK-wide
Office hoursMon to Fri, 9am to 5pm
Remote supportLaunch remote sessionAlready on a call with us? Start a secure remote session here.
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