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Microsoft 365 & Cloud Services

Empower your business with Microsoft 365 — from licensing and setup to security, backups, and ongoing management. Total Tech Support provides simple, flexible solutions tailored to small businesses, so you can get the most out of Microsoft’s powerful tools. For full service details and exclusions please see our Service Scope page.

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Tenant Setup & Migration

Every business we onboard requires one of the following setup options to allow us to take control and manage Microsoft 365 effectively:

  • New Tenant Setup – £150 one-off: Creation of a brand-new Microsoft 365 tenant, DNS configuration, and application of security best practices.
  • Migration from Existing Tenant – £100 one-off: Seamless migration from an existing Microsoft 365 tenant, including mailbox migration and configuration.
Feature Exchange Online (Plan 1)
£5 per user
Business Basic
£10 per user
Business Standard
£14 per user
Business Premium
£POA
Email (Exchange Online) ✓ (50GB mailbox) ✓ Advanced security
Office Apps Web only Desktop + Mobile Desktop + Mobile
OneDrive Storage 1TB 1TB 1TB with advanced sharing controls
SharePoint & Teams ✓ with enhanced security
Device & App Management ✓ Intune, conditional access
Recommended For Email-only users Startups / basic productivity Most small businesses Businesses with higher security needs

Optional Add-Ons

  • Domain Registration & Management – from £30/year per domain

    If you don’t already have a website or business domain, we can purchase, renew, and manage it on your behalf — ensuring DNS, email, and security settings are correctly configured.

  • DMARC Monitoring – £12 per domain/month

    Protects your domain from spoofing and phishing by monitoring email authentication (SPF, DKIM, and DMARC). We’ll monitor reports and alerts on your behalf and take action to keep your email secure and deliverable.

  • SMTP2GO – from £2.50 per 1,000 emails/month

    Reliable outbound email delivery for website contact forms, scanners, and other systems. Includes monitoring, reporting, and automatic failover to prevent messages being flagged as spam or blocked. (Not intended as a replacement for Microsoft 365 mailboxes.)

  • Microsoft 365 Backup – from £5 per user/month

    Protects email, OneDrive, and SharePoint data.

  • User & License Management – billed at standard rates

    Create/remove users, adjust licenses, and carry out security reviews (see Pricing).

  • M365 Support – billed at standard rates

    Tasks such as configuring Microsoft 365 on PCs/devices or providing remote support are chargeable (see Pricing).

Important: Microsoft licensing is billed monthly for convenience but requires a 12-month minimum commitment. Contact us for a tailored quote.

This page was last reviewed and updated on: 01 June 2025