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Network Pro+ Plan

Fully managed UniFi network solutions for homes and small businesses. Clients own the Wi-Fi hardware, while Total Tech Support handles installation, configuration, and ongoing management. For details of service inclusions/exclusions please see our Service Scope page.

Feature Network Pro+
From £10 / site
Remote Monitoring ✓ UniFi device monitoring & proactive alerts
Firmware & Security Updates ✓ Included
Connectivity Checks ✓ Automated daily checks
Troubleshooting & Optimisation ✓ Remote support included
Response Priority Priority response
Configuration Backups ✓ Daily config backups
Annual Health Check ✓ 1 remote review per year
Support Channels Direct phone & email support
Per-Device Fee +£5/device (APs, routers, switches, gateways)
Installation & Setup Standard Install (up to 3 devices): from £149
Full Setup (4–7 devices): from £249
Custom / multi-site: POA
Recommended For Homes & offices needing fully managed UniFi networks with client-owned hardware

Example Setup – Small Office

1× UniFi router and 2× UniFi access points (Wi-Fi):

  • Site Fee: £10/month
  • 3 devices × £5: £15/month
  • Total Monthly: £25
  • One-off Setup: £149

Contract Terms

  • 12-month minimum term applies to the Network Pro+ Plan (covers installation, management, and support).
  • After 12 months, the plan renews monthly on a rolling basis.
  • Cancellation requires 30 days’ written notice.
  • All network hardware remains client-owned. TTS provides installation, configuration, and ongoing management.
  • If the agreement is cancelled, management and support services will end, but hardware remains with the client.

Note: Network management fees cover the features listed above. For hourly support rates and out-of-hours pricing, please see our dedicated Pricing & Support Rates page.

Last Updated

This page was last reviewed and updated on: 01 April 2025