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VoIP Essentials Plan

Fully managed cloud phone system designed for small businesses. Includes a generous outbound calling allowance, unlimited inbound calls, flexible numbering, and multi-device support — including optional Microsoft Teams Phone integration at no extra cost.

Each user includes their own phone number and can register on up to 3 devices (desk phones, cordless handsets, softphones, or Microsoft Teams). For full details of inclusions and exclusions, please see our Service Scope page.

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  • VAT: All prices are final – no VAT applies (we are not VAT registered).
Feature VoIP Essentials
Primary User £29.99 / month
Additional Users £19.99 / user / month
Outbound Calls (per user) 5,000 UK landline & mobile minutes
Inbound Calls Unlimited
Phone Numbers 1 per user (additional numbers available)
Devices per User Up to 3 (desk phones, cordless, softphones, Teams)
Teams Phone Integration Included – no extra licence cost
Voicemail & Call Forwarding
Additional Number £5.00 per number / month
Number Porting £20 one-off per number
Device Management (optional) £6.50 per device / month
Site Management £10.00 per site / month
Minimum Term 12 months
Recommended Devices Yealink desk phones & cordless handsets
Best Suited For Small businesses needing a reliable phone system across desk phones, mobiles, and Microsoft Teams

Example Monthly Cost – Small Office

2 users, 3 desk phones:

  • Primary user: £29.99
  • Additional user: £19.99
  • Site management: £10.00
  • 3 devices × £6.50: £19.50
  • Total Monthly: £79.48
  • Handsets: from £69.99 per device (one-off)

Terms

  • 12-month minimum term applies to all VoIP services.
  • All hardware remains client-owned.
  • If cancelled, services end but hardware remains with the client.

Last Updated: 02 January 2026